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Privacy Policy

Privacy Policy – Broadway Veterinary Hospital, Sacramento

Effective: September 2025

1. Our Privacy Commitment

At Broadway Veterinary Hospital (“we,” “us,” “our”), protecting your privacy is fundamental. We collect personal information only as necessary to deliver compassionate, high‑quality veterinary care and enhance your experience. We do not sell your personal data.

2. Information We Collect

When you use our website or clinic services, we may collect:

  • Contact & Identifying Data: name, email address, phone number, and address.

  • Pet & Owner Details: pet’s breed, age, medical history; any owner health information needed for treatments.

  • Technical & Usage Data: IP address, browser type, device, visit frequency, cookies, and similar technologies.

  • Communications: messages you send us, feedback, and appointment forms.

3. How We Use Your Information

We use collected data for:

  • Scheduling appointments, maintaining medical records, and managing veterinary treatment logistics.

  • Sending you reminders, updates, or notices (with your consent).

  • Improving our website, services, and patient care through analytics.

  • Communicating with you about pet care recommendations, health alerts, or promotions (opt‑in/opt‑out applies).

4. Cookies & Tracking Technologies

  • We use cookies and related tools to remember your preferences and improve site usability.

  • You may disable cookies via your browser settings, but some site features may not work properly without them.

5. Links to Other Sites

Our website may include links to external resources (partners, pet health information, etc.). We’re not responsible for their content or privacy practices. Reviewing their policies is encouraged.

6. Your Privacy Choices

You have the right to:

  • Unsubscribe from communications at any time.

  • Access, update, correct, or request deletion of your personal information.

  • Refuse to provide nonessential information, though some data may be required for treatment or service delivery.

7. Data Security

We employ technical, administrative, and physical safeguards to protect your data from unauthorized access, misuse, or breaches. While we strive to secure your information, perfect security isn’t always possible.

8. Policy Changes

This Privacy Policy may be updated over time. The “Effective” date above reflects the most recent change. We recommend reviewing this policy periodically to stay informed.

9. Contact Us

If you have any questions, concerns or requests about your personal data or this policy, please reach out:

Broadway Veterinary Hospital
1632 Broadway, Sacramento, CA 95818
Phone: (916) 446‑6154
Email: contact@sacbroadwayvet.com